Frequently Asked Questions
Everything you need to know about Fueguia 1833 products, shipping, and sustainable practices.
What makes Fueguia 1833 fragrances unique?
Each fragrance is produced in limited series using rare, sustainable botanical ingredients sourced from Patagonia and around the world. Due to the natural origin of our raw materials, subtle variations between batches may occur, making each bottle a unique piece of olfactory art.
Do you offer international shipping?
Yes, Fueguia 1833 ships globally. Delivery times and shipping costs vary by destination. Please note that customs duties and taxes are the responsibility of the recipient and are calculated at checkout for most regions.
What is your return policy for perfumes?
To ensure the integrity and hygiene of our products, we only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery. We recommend purchasing a sample set before committing to a full-size bottle.
Are your products vegan and cruelty-free?
Yes, our fragrances are formulated without animal-derived ingredients and we never test on animals. We prioritize biodegradable ingredients and sustainable harvesting practices to minimize our environmental footprint.
How should I store my fragrance to maintain its quality?
To preserve the complex molecular structure of your perfume, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Keeping the bottle in its original wooden box is highly recommended.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and processed through secure payment gateways to ensure your data is protected.